We place great importance on intellectual property rights, including copyrights, trademarks, patents, designs, and trade secrets. We are committed to protecting these rights and ensuring that all products and images displayed on our website are legitimate and compliant. However, due to the extensive variety of items available on our platform, unintentional errors may occasionally occur.
If you are an intellectual property owner or an authorized representative and believe that any product listed on our website may infringe upon your rights, please contact us immediately. We will take prompt action to safeguard your legitimate interests.
To submit a copyright or trademark infringement complaint, please send the following information to: [email protected]
1. Proof of your identity confirming that you are the intellectual property owner or an authorized representative.
2. A clear and detailed description of the copyrighted work or material, including the exact location on our website (such as the product URL).
3. Valid contact details, including your address, telephone number, or email address, so we can communicate with you regarding the matter.
4. A statement declaring that you have a good-faith belief that the disputed use is not authorized by the intellectual property owner, their agent, or applicable law.
5. Identification of the intellectual property you believe has been infringed, such as “XYZ Copyright” or “ABC Trademark, Registration No. 123456, registered on January 1, 2004.”
6. For trademark claims, please also include the trademark registration number or a link to its first publication, the URL of the allegedly infringing content or image, and any additional evidence demonstrating your ownership or authorization to use the trademark.
Please note that [email protected] is dedicated solely to handling copyright and intellectual property complaints. For any other inquiries or issues, please contact our customer support team.
We are committed to addressing all intellectual property concerns promptly and taking appropriate measures to protect the rights of owners.
While we welcome legitimate and good-faith reports and treat every complaint seriously, submitting false infringement claims may lead to legal liability, including damages and attorney fees. If you are uncertain whether certain material infringes your rights, we recommend seeking advice from a qualified legal professional before filing a complaint.
We appreciate your cooperation in helping us protect intellectual property rights and maintain legal compliance.